Terms and Condition

Welcome to Swachitta Wellness Counselling. By accessing or using our website and counselling services, you agree to comply with these Terms & Conditions. Please read them carefully before using our website or booking any services.

Acceptance of Terms

By accessing this website, scheduling an appointment, or using any of our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services.

Counselling Services

Swachitta Wellness Counselling provides professional counselling and mental wellness support for individuals, couples, families, and organizations. Our services are intended to promote emotional well-being, personal growth, and mental health awareness.

Our counselling services do not replace emergency medical care, psychiatric treatment, or crisis intervention. If you are experiencing a mental health emergency or are at immediate risk of harm, please contact your local emergency services or visit the nearest healthcare facility immediately.

Appointment Booking

Appointments may be booked through our website, by phone, email, or other approved communication channels.

When booking an appointment, you agree to:

• Provide accurate and complete information.
• Arrive on time for scheduled sessions.
• Notify us in advance if you need to reschedule or cancel.
• Respect the scheduled appointment time.

Failure to attend appointments without prior notice may result in cancellation fees or restrictions on future bookings.

Payment Terms

Fees for counselling services will be communicated before your appointment.

Payments may be made using the payment methods accepted by the clinic. Services may not begin until payment has been received where applicable.

Any applicable taxes or service charges will be included as required by law.

Cancellation and Rescheduling

If you need to cancel or reschedule an appointment, we kindly request that you provide adequate notice.

Late cancellations or missed appointments may be subject to cancellation charges according to our clinic policy.

Swachitta Wellness Counselling reserves the right to reschedule appointments due to unforeseen circumstances, emergencies, or therapist availability.

Client Responsibilities

By using our services, you agree to:

• Provide truthful and accurate information.
• Participate respectfully during counselling sessions.
• Follow any agreed-upon counselling guidelines.
• Understand that counselling outcomes vary for each individual and cannot be guaranteed.

Confidentiality

Your privacy is important to us. Information shared during counselling sessions is treated confidentially in accordance with applicable laws and professional ethical standards.

However, confidentiality may be limited where disclosure is required by law, including situations involving:

• Risk of serious harm to yourself or others.
• Suspected abuse or neglect where reporting is legally required.
• Court orders or other legal obligations.

Please refer to our Privacy Policy for more information on how personal information is handled.

Website Use

You agree to use this website only for lawful purposes.

You must not:

• Attempt to gain unauthorized access to the website.
• Upload malicious software or harmful content.
• Interfere with the operation or security of the website.
• Copy or misuse website content without permission.

Intellectual Property

All website content, including text, graphics, logos, images, videos, designs, and other materials, is the property of Swachitta Wellness Counselling unless otherwise stated.

No content may be copied, reproduced, distributed, or modified without prior written permission.

Limitation of Liability

While we strive to provide accurate information and professional counselling services, Swachitta Wellness Counselling does not guarantee specific counselling outcomes.

We are not responsible for:

• Decisions made based on information provided on the website.
• Temporary website interruptions or technical issues.
• Losses resulting from unauthorized access beyond our reasonable control.

To the maximum extent permitted by law, our liability shall be limited to the amount paid for the services provided.

Third-Party Links

Our website may contain links to external websites for your convenience.

We do not control or endorse the content, privacy practices, or policies of third-party websites and accept no responsibility for them.